Monday, 19 November, 2018

Google Home and Chromecast devices are suffering worldwide outage

Google Home and Chromecast Down Due to Technical Issue Affecting Users Globally Mack Male Flickr
Oscar Goodwin | 30 June, 2018, 18:34

The problem stopped the user from completing any interaction with Google Home and Chromecast devices.

In a response to user @CryptoChigurh, who asked about their Chromecast not working, @madebygoogle noted "we're already aware of this and are working on it".

Experiencing service issues with your Google Home series of devices or Chromecast dongles?

What prompted the problem in the first place?

Smart speakers have become increasingly popular in the last three years, driven by the launch of Google Home and its rival the Amazon Echo, which is powered by Amazon's own virtual assistant Alexa.

To get it back up and running, users must reboot their device - which appears to be working for many. We don't have a time frame, but rest assured that our team is working hard to have this fixed - we'll let you know once we have an update.

Some reports suggest that a broken software patch is to blame for this outage but Google hasn't confirmed that as yet. If you're also receiving this specific error message, don't bother resetting the speaker like I did because it won't fix anything.

A Google glitch has left users across the globe frustrated.

One user said his speaker replied to the "OK Google" command with "Google home has not setup yet. We are really sorry for the inconvenience and are taking steps to prevent this issue from happening in the future".

The Made by Google Twitter account says that a fix will be rolling out automatically over the next six hours.

Hopefully, Google delivers a fix for these problems soon, as these issues obviously render Home and Chromecast hardware useless.

Google has not given a reason why the devices went down but has responded to tweets.

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